by Steve Short | Dec 21, 2022 | Frictionless Innkeeper Podcasts
Often the most significant business challenges can lead to true transformation. This was the case for Rita Sleys, owner and operator of the Rosemont Inn Bed & Breakfast, who found her business at a crossroads.
In 2019, she sought out help from Randy Bangs, owner of Get Heads in Beds, which led to a renovation of her property, an update to the property’s website — and a complete re-focus on her approach to business. As a result, the property is thriving and has more than doubled its revenue.
We are very thankful to Rita for sharing her insights with us. You can learn more about the Rosemont Inn Bed & Breakfast at rosemontinnbb.com.
by Steve Short | Oct 17, 2022 | Frictionless Innkeeper Posts
The Michigan Bed and Breakfast Association (MBBA) 34th Annual Innkeeping Conference is happening from Tuesday, November 1 through Wednesday, November 2, in Grand Rapids, Michigan and the Frictionless Guest App is looking forward to being there!
Speakers include innkeeping expert Carol Edmondson, who will be talking with new and aspiring innkeepers, and travel blogger Valerie Stimac (our latest podcast interview!), who will share tips to attract and connect with guests of all generations and provide them with the local experiences they crave.
To view the schedule and register to attend the conference go to the MBBA conference page. We hope to see you there!
by Steve Short | Oct 16, 2022 | Frictionless Innkeeper Podcasts
Working with a travel influencer may seem like something only larger hotel brands can afford. In reality, independent lodging properties can also leverage travel influencers to increase visibility for their area and bookings for their property.
Valerie Stimac, a travel blogger and founder of Valerie & Valise, works with a variety of clients and offers an incredibly insightful perspective on how lodging professionals might best engage with travel influencers to benefit their property.
We are very thankful to Valerie for sharing her insights with us. You can learn more about Valerie & Valise at velisemag.com.
by Steve Short | May 16, 2022 | Frictionless Innkeeper Podcasts
The B&B Team provides real estate brokerage and consulting services in the lodging arena, and has its finger on the pulse of where the industry is headed.
Eben Viens, the Owner of The B&B Team, works with a wide range of property owners and prospective innkeepers, and sees many younger buyers entering the market. Taking a page from boutique hotels, these property owners are challenging the status quo by selling experiences and creating memories – all great ideas to implement at any property.
We are very thankful to Eben for sharing his insights with us. You can learn more about The B&B Team at bbteam.com.
by Steve Short | Oct 1, 2021 | Frictionless Innkeeper Podcasts
For episode #36 of the Frictionless Innkeeper podcast series, we speak with Paul Wegert, Chief Executive Officer and Jenifer Neptune, Chief Investment Officer, and both Co-Founders at Boutique Hotel Professionals, a management company specializing in boutique properties and unique, curated guest experiences.
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When it comes to creating a truly unique boutique property, it’s vital to provide a one-of-a-kind luxury experience that is individualized, and offers local market flare for sophisticated travelers.
Boutique Hotel Professionals helps boutique properties to gain this level of differentiation through its disciplined property management capabilities – which spans from experience curation to property development and management. The company’s flagship property is The Inn at St. Johns, a AAA four-diamond resort and conference center located in Plymouth, Michigan.
There are many insights from this podcast that are certain to help lodging professionals develop curated guest experiences at their properties.
We are very thankful to Paul Wegert and Jenifer Neptune for sharing their insights with us. You can learn more about Boutique Hotel Professionals here.
